PrivacyPolicy.

Who we are

Zasya Media is the trading name under which WebZasya Solutions LLP (LLPIN: ACC-1832) — a limited liability partnership registered in India, with its registered office at 1st Floor Hall No. 102, STPI Building, SDA Complex, Kasumpti, Shimla, Himachal Pradesh 171009, India — carries out creative production work. Zasya Media is not itself registered and has no separate legal personality: every contract, invoice and legal obligation runs through the LLP.

WebZasya Solutions LLP is therefore the Data Fiduciary for the personal data described in this policy, for the purposes of the Digital Personal Data Protection Act 2023. For anything in this policy, write to [email protected], or contact our Grievance Officer using the details in the Grievance Officer section below.

What we collect

We collect only what we need to reply to you and to run a project. That is:

• Information you give us. Your name, email address, company or brand name, website or channel URL, the services you are interested in, your timeline, your expected monthly volume, and anything you write in the message field of our contact form.
• Newsletter subscriptions. Your email address, if you choose to subscribe.
• Project material. Footage, recordings, brand assets, guidelines and any other files you send us so we can produce work for you. This may incidentally contain personal data belonging to you or to third parties.
• Technical information. Standard server logs — IP address, browser type, pages requested, referring page — generated automatically when any website is visited.
• Analytics. Through Google Analytics: the pages you view and how long you stay, the site or search that referred you, your device and browser, and an approximate location derived from a truncated IP address. This is tied to a random identifier stored in a cookie, not to your name or email. See Cookies below, including how to opt out.

We do not collect payment card details through this website. We do not knowingly collect information from anyone under 18.

Why we use it

• To respond to your enquiry and prepare a proposal or production plan.
• To deliver, review and support work you have commissioned.
• To send you our newsletter, where you have asked for it.
• To keep records required for accounting, tax and contractual purposes.
• To keep the site secure and diagnose technical problems.
• To measure, in aggregate, how the site is used, so we know which work and services are worth publishing more of.

Our lawful bases are your consent (for the newsletter), the performance of a contract or steps taken at your request before entering one (for enquiries and project work), our legitimate interest in operating and securing our business, and compliance with legal obligations.

Who we share it with

We do not sell personal information, and we do not share it for advertising. We share it only with:

• Service providers who help us operate — email, file transfer and storage, project management and analytics tools — under agreements that limit them to processing on our instructions.
• Zasya Solutions — our sister brand, which is another trading name of the same LLP. Sharing between the two is internal to one legal entity, not a disclosure to a third party, and happens only where operational or capacity support requires it.
• Professional advisers and authorities, where we are legally required to disclose.

Some of these providers operate outside India. Where information is transferred internationally, we rely on the provider’s contractual safeguards for that transfer.

Confidentiality of your material

Project material you send us is treated as confidential. We do not publish, share or use client work as a portfolio piece without your written permission, and we will sign a non-disclosure agreement on request. Work produced under a white-label arrangement is never presented as ours.

How long we keep it

• Enquiries that do not become projects: up to 24 months, then deleted.
• Client records and contracts: for the duration of the relationship and then as long as tax and limitation periods require.
• Project files and source material: for 12 months after final delivery unless we have agreed a longer archive with you.
• Newsletter subscriptions: until you unsubscribe.

Your rights

You can ask us to give you a copy of the information we hold about you, correct it if it is wrong, delete it, restrict how we use it, or provide it in a portable format. You can object to processing based on our legitimate interests, and you can withdraw consent to marketing at any time — every newsletter carries an unsubscribe link.

Write to [email protected], or to our Grievance Officer below, and we will respond within 30 days. If you are unhappy with our response, you may complain to the Data Protection Board of India, or to your local data protection authority if you are outside India.

Cookies

This site uses the cookies necessary to serve pages and to remember your preferences, and it uses Google Analytics 4 to understand which pages and services people actually read — how visitors arrive, which work they look at, and where they leave. We use that to decide what to publish, not to build profiles or to advertise to you.

Google Analytics sets cookies that store a randomly generated identifier for your browser. It does not store your name, email address or anything you type into our forms. When you send us an enquiry we record that a submission happened, along with the service, timeline and volume you picked from the dropdowns — never the free-text fields. Your IP address is used by Google to approximate your city and is truncated before storage; we cannot use any of it to identify you. Analytics records are retained for 14 months and then deleted automatically.

If you would rather not be counted, install Google’s browser opt-out add-on, turn on your browser’s tracking protection, or block googletagmanager.com. Nothing on this site depends on analytics — blocking it changes nothing about how the site works for you. We do not use marketing or advertising cookies, and we will update this page before we ever do.

Security

We use access controls, encrypted transfer and reputable hosting to protect information. No system is perfectly secure, but if a breach affects your personal data and presents a risk to you, we will notify you and the relevant authority as the law requires.

Changes to this policy

We will update this page when our practices change, and revise the date at the top. Material changes affecting how we use your information will be notified to clients directly.

Grievance Officer

If you have a question or a complaint about how we handle your personal data, you can raise it directly with our Grievance Officer. You do not need to go through anyone else first.

• Anil Sharma, Designated Partner & Chief Executive Officer — Grievance Officer, WebZasya Solutions LLP
• Email. [email protected]
• Post. WebZasya Solutions LLP, 1st Floor Hall No. 102, STPI Building, SDA Complex, Kasumpti, Shimla, Himachal Pradesh 171009, India

We acknowledge every grievance and respond within 30 days of receiving it. If the outcome does not satisfy you, you may escalate to the Data Protection Board of India.

Contact

WebZasya Solutions LLP (LLPIN: ACC-1832), trading as Zasya Media — 1st Floor Hall No. 102, STPI Building, SDA Complex, Kasumpti, Shimla, Himachal Pradesh 171009, India — [email protected]